Last updated: 21 September 2026
Who we are
Radha Krishna Artz is a handmade resin art studio based in Karimnagar, Telangana. Our website is https://radhakrishnaartz.com. This policy explains what personal information we collect when you visit or order from us, and how we use it.
Information we collect
- Your name, phone number, email address and delivery address when you place an order or contact us.
- Details of your order, including items you buy and any custom requests.
- Messages, reference photos and details you send us on WhatsApp, Instagram or email, and any items you send us for preservation.
- Basic technical information such as your browser type and the pages you visit, collected through cookies.
How we use your information
- To process, make, ship and support your order.
- To contact you about your order or your enquiry.
- To keep our records as required for accounting and legal purposes.
- To keep the website secure and working well.
Payments
Payments are processed securely by Razorpay. We do not see or store your card, UPI or bank details. Razorpay handles them under its own privacy policy.
Who we share it with
We do not sell your personal information. We share only what is needed with courier partners to deliver your order, with Razorpay to take payment, and with our website hosting and service providers to run the site.
Cookies
We use cookies to keep your cart working and to understand how the website is used. You can block cookies in your browser settings, but parts of the website, such as the cart and checkout, may stop working.
How long we keep your information
We keep order records for as long as needed to support your order and to meet accounting and legal requirements. Messages and photos you send for custom pieces are kept only as long as needed to complete your order.
Your choices
You can ask us to correct or delete your personal information, or to stop contacting you, by emailing us or messaging us on WhatsApp. We will help unless we need to keep certain records by law.
Security
We take reasonable steps to protect your information, but no website or online service can be completely secure.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Radha Krishna Artz
Karimnagar, Telangana – 505001, India
Email: radhakreeshnaartz@gmail.com
WhatsApp: +91 99635 99813